Somali National Library

Reference & Research Services

The Reference Department assists patrons with research and information needs through expert guidance, instruction, and personalized consultation.

About the Department

The Reference and Research Services Department is the public face of the Somali National Library, providing expert assistance to students, researchers, professionals, and the general public. Our knowledgeable staff help users navigate our collections and find the information they need.

Research Support

We offer comprehensive research support including:

  • Reference Consultations: One-on-one sessions with subject specialists
  • Research Guides: Curated resource lists by subject area
  • Literature Searches: Comprehensive searches of our collections
  • Citation Assistance: Help with proper citation formats
  • Document Delivery: Providing copies of materials

Information Literacy

We conduct regular workshops on research skills, database searching, and information evaluation. These programs are designed for students at all levels and are essential for developing critical thinking and research abilities.

Special Collections Access

The department manages access to our rare and special collections, providing supervised viewing of manuscripts, historical documents, and other unique materials in our secure reading room.

Key Responsibilities

Providing reference and research assistance
Conducting information literacy training
Managing reference collections
Document delivery and interlibrary loan
Research consultation appointments
Developing research guides
Managing special collections access
Supporting academic research

Services We Offer

In-person and virtual reference help
Research consultation bookings
Information literacy workshops
Document delivery
Citation support

Our Team

DAH

Dr. Amina Hassan

Head of Reference Services

20 years experience in academic libraries

MMA

Mr. Mohamed Ali

Reference Librarian

Specialist in Somali studies and history

MFO

Ms. Fatima Omar

Instruction Librarian

Leads information literacy programs

Contact Information

Phone

+252 61 234 5683

Location

Main Building, 1st Floor, Reference Desk

Hours

Sun-Thu: 8:00 AM - 8:00 PM, Fri: 2:00 PM - 8:00 PM

Department Stats

Annual Reference Questions15,000+
Workshops Conducted50+ annually
Research Consultations1,000+ annually

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